FAQS
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to custombobbleheads.cs@gmail.com
The versatile bobblehead industry has generated many trends, styles, and materials over the past tens years. If we talk about the custom bobblehead, it is inevitable to mention the material. Differentiate from other brands and manufacturers, custombobbleheads.us uses Polymer clay as the raw material for bobbleheads. This material has both hardness and flexibility, which means it can be easily preserved for a long time. Even though you accidentally scratch it, you don’t have to worry, since the uniformity of the material means that the inside and outside are the same color, which will prevent the scratches from showing. Meanwhile, compared with resin or other materials, the color of Polymer clay is more diversified, which can restore everyone's skin color more clearly and truly.
Generally speaking, we will offer proofing within 1-3 days since you place the order. In order to ensure the timeliness of communication and the rapid delivery of products, we will send an email with the picture of proofing. In the meantime, we will give you a call and message to notify you to check the proofing. In order to ensure that both of us do not waste any time waiting for the confirmation proofing, emails, phone calls, and text messages are usually carried out within one day.
Worldwide standard shipping from $15.95,free shipping over $159. Fast shipping from $29.95
We will be happy to help you change your color, size, picture, or cancel/refund the order - just fill in the Contact Form below as soon as possible with your order number, email address, and your desired changes.
If you need to change your shipping address, we can help right up until the order is shipped. Please send us a message below with the current shipping address on file and the address that you would like to change it to.
Please review our Return Policy
Standard shipping time: 7-12 business days. Fast Shipping time: 3-6 Business Days
We accept all major credit cards as well as PayPal. Please note that all of our prices are listed in USD and your card will be charged in your respective currency.
1. Choose your body from one of our designs or a completely custom fully body bobbleheads. 2. Upload your photo.
3. Receive proof of the custom bobbleheads & make unlimited rounds of changes. 4. Approve your custom bobbleheads once you are happy with your proof.
That's it. We pack it. We ship it. Here is a complete guide on how it works.
custombobbleheads.us provide the most comprehensive Additional service.
Vip Service: Prioritize making your order, even in the busiest season. You can choose different levels of VIP services according to your requirement, we have indicated the order processing time corresponding to different levels.
Engraving Service: We consider that if the product is used as a gift or souvenir, you may need to engrave some words you want, so we offer engraving service, we can engraved any text on any position.
Engraving a tattoo: We are able to engrave a tattoo on your bobbleheads, please communicate with our customer service representative for details.
Customized base: In addition to the existing base styles on the website, you can send us pictures to show the style you want, and we will make it for you.
Custom Made Bobbleheads Match Your Photo. Capture a memorable moment, unique custom attributes make it to be one of the most unique gifts.
Custom Bobbleheads is a perfect gift idea for various special days: Christmas, Valentine's Day, Father's Day, Mother's Day, Birthday, Anniversary, Wedding, Graduation Season, Boss' Day, Daily Gifts, etc. With Literally Thousands Of Choices, You're Certain To Find The Bobbleheads Of Your Dreams. Shop Our Extensive Selection Of custom bobbleheads that are sure to impress. Custombobbleheads.us has all styles of bobbleheads You're Searching For.
custombobbleheads.us offer Lowest Prices On custom bobbleheads. Buying Factory Direct -save big money than other Stores. We have our own factories, warehouses, and handmade artists, no additional processing fees make us can offer Lowest Prices for our customers. This is a true description obviously, you can compare our prices with other online stores, and feel free to contact us at any time if you find our prices are higher than our competitors.
The similarity of custombobbleheads.us products is at the leading level in the bobbleheads business. The data depending on our various investigations, feedback from a large number of users, and evaluation by authoritative experts. Similarity is an abstract concept, and everyone's views may be different. However, custombobbleheads.us Made a lot of efforts to improve similarity: First of all, we hired skilled artists and craftsmen with the top technical level in the industry, they are all artists with a foundation in fine arts and sculpture. This ensures that in technical level, we have top-notch craftsmanship; Secondly, On the basis of providing proofing, we provide Unlimited times changed service. You will be able to talk with our customer service for adjust the details until you are 100% satisfied with it.
Our core vision is “Committed to providing the best services and products”. Caring Customer Service is our key slogan. In order to ensure a nice experience of customer service, we provide customer service in various channels, including but not limited to phone, SMS, email, Facebook, Instagram, what's app. All requests are guaranteed to be responded within 10 hours by our professional customer service team. Whether on weekdays, weekends, or holidays. You will not get any vague answers from our customer service team, all types of questions will be solved perfectly guaranteed.
International shipping is our top priority and as of the moment we can ship orders to 30+ countries, e.g. US, CA, AU, and UK, etc. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at custombobbleheads.cs@gmail.com
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
If we were unable to answer your questions here, please email custombobbleheads.cs@gmail.com
In order to provide you with a better shopping experience, all of our products do not require you to tax
You will receive a shipping email once your order is ready to ship. Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
Our bobblehead dolls are very well-packed, and damages during shipping rarely occur. However, if this happens to you(within 7 days based on the original delivery date of your package), we will provide you with a replacement doll free of charge. In order to utilize the shipping insurance, we kindly ask our customers to open the parcels in the presence of the person making the delivery. Please file a report with this person in case of any damage and please email custombobbleheads.cs@gmail.com with the order number and photos of the damaged Bobblehead.
Our factory will remake the same one for you after receiving the photographic proof of the damage. And still will provide proofing mail to get your confirmation.
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